At the center of all Hapax technology is a linguistic core that embodies the innovations and patents we have created since 1999:

• Text analysis core: our ability to analyze any unstructured text, without training or special development, and with unmatched accuracy in identifying syntactic roles, is the cornerstone of our success. Since we begin every task with a superior understanding of the text, benefits delivered from other components in the overall solution are multiplied.

• Linguistic resources: all NLP-oriented applications improve in proportion to the quality of their underlying linguistic resources. We constantly improve our ontologies, text classification rules and lists, and customer-specific resources to maximize accuracy and utility. A full-time linguistic staff with advanced degrees, supported by first-class academic thought leaders from major universities, upgrades our capabilities literally on a daily basis.

• Pre- and post-processor capabilities: linked using a mature and comprehensive XML integration layer, our software can pre-process and post-process any linguistic output to enhance, summarize, and deliver the data in any way or combination the customer can conceive. We have modules to detect prior instances of answers to questions; reformat output using XSLT; derive higher-level linguistic constructs such as text polarity, content emotionality or “hot topics”; even make process routing decisions based upon text meaning. If the customer can conceptualize a use for text, Hapax technology can realize it.